Privacy Policy

1. General Information

Hepatitis Zero is committed to protecting the privacy and personal data of individuals who interact with our website and initiatives. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with applicable data protection laws, including the Brazilian General Data Protection Law (LGPD – Law No. 13,709/2018) and the European Union General Data Protection Regulation (GDPR).

By using our website, submitting forms, or making donations, you agree to the practices described in this Privacy Policy.

Personal data may be collected and processed by Hepatitis Zero for the following purposes:

  • Managing donations and processing financial transactions;
  • Communicating with donors, supporters, and website users;
  • Sending newsletters, updates, and information about our campaigns and initiatives, subject to user consent;
  • Responding to inquiries submitted through contact forms;
  • Improving the functionality, security, and performance of our website;
  • Complying with legal and regulatory obligations.

We only collect personal data that is necessary for these purposes and retain it only for as long as required by law or necessary to fulfill these purposes.

Users may request access, correction, updating, or deletion of their personal data at any time, as described in Section 7 of this policy.

2. What Information We Collect

When you interact with our website or make a donation, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Donation amount and transaction details
  • Any information submitted through contact forms

When you access our website, we may also automatically collect certain technical information, including:

  • Internet Protocol (IP) address
  • Browser type
  • Device information
  • Operating system
  • Pages visited and interaction data

This information helps us improve the user experience and ensure the security of our services.

3. Donations

When you make a donation through our website, your payment information is processed securely through third-party payment service providers.

Hepatitis Zero does not store full credit card or payment details on its servers.

Payment processing providers may collect and process personal information necessary to complete the transaction, in accordance with their own privacy policies.

We recommend reviewing the privacy policies of the payment providers used during the donation process.

4. Consent

We process personal data based on one or more of the following legal bases:

  • Your consent;
  • The performance of a transaction (such as processing a donation);
  • Compliance with legal obligations;
  • Legitimate interests of Hepatitis Zero, provided that your rights and freedoms are not overridden.

When you provide personal information through forms or donations, you consent to the collection and use of that information for the purposes described in this policy.

If we request personal information for secondary purposes, such as marketing communications, we will ask for your explicit consent whenever required by law.

You may withdraw your consent at any time by contacting us.

5. Third-Party Services

We may rely on trusted third-party service providers to operate our website and manage certain services, including:

  • Donation processing
  • Email communication platforms
  • Website analytics services
  • Website hosting providers

These providers may only access personal data when necessary to perform services on our behalf and are contractually required to maintain confidentiality and data protection standards.

Some providers may operate in jurisdictions outside your country of residence. In such cases, data transfers will be conducted in accordance with applicable data protection laws.

6. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Analyze visitor behavior
  • Enhance user experience
  • Support website security

Cookies are small files stored on your device that help us understand how users interact with our website.

Where required by law, users will be given the option to accept or reject non-essential cookies.

You can also control cookie settings through your browser preferences.

7. Your Data Protection Rights

Depending on your location and applicable law (LGPD or GDPR), you may have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your data
  • Restrict or object to data processing
  • Request data portability
  • Withdraw consent at any time
  • File a complaint with a data protection authority

To exercise any of these rights, please contact us using the information provided below.

8. Data Security

Hepatitis Zero implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

Security practices include:

  • Encrypted data transmission (SSL/HTTPS)
  • Secure servers and hosting environments
  • Access controls
  • Monitoring and security best practices

Although no method of internet transmission is completely secure, we take all reasonable measures to protect your information.

9. Data Retention

Personal data will only be retained for as long as necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal or regulatory obligations
  • Resolve disputes and enforce agreements

Once personal data is no longer necessary, it will be securely deleted or anonymized.

10. External Links

Our website may contain links to external websites. Hepatitis Zero is not responsible for the privacy practices or content of those third-party websites.

We encourage users to review the privacy policies of any external sites they visit.

11. Changes to This Privacy Policy

Hepatitis Zero reserves the right to update or modify this Privacy Policy at any time to reflect legal requirements, operational changes, or improvements in our privacy practices.

Any updates will be published on this page with the revised date.

We encourage users to review this policy periodically.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Hepatitis Zero
Email: contact@hepatitiszero.org
Website: https://hepatitiszero.org